Education

Graduates, Post graduate from any stream will be eligible

Eligibility Criteria

• Fluent Verbal and Written Communication skills in English
• Resilient resource management skills
• Basic IT know-how i.e. understanding application of Information Technology
• Prior inside sales/marketing experience will be an added advantage
• Flexible to work in a 24X5 environment
• Structured thought process
• Self-driven
• Advance excel knowledge will be Add on
• Candidate should be well versed with excel formulas
• Should be comfortable working for a night shift
• Should be good with excel reports
• Ability to work in Multi-cultural environments
• Metrics driven

Job Responsibilities

• Accomplishing Productivity Targets with SLA Adherence
• Managing multiple teams with 100+ resources
• Ensure smooth operations management
• Responsible for P&L accountability
• Developing resilient client relationship
• Knowledge management, close procedures adherence, compliance adherence, reporting
• Exceptional Team management skills
• Motivational along with strong work ethics to drive productivity
• Managing internal and external stakeholders
• Handling Team leads, Mentors
• Overseeing daily monthly weekly workload and managing it
• Strategizing and executing Work force management

Interview Details

Job Timings – 6:30 pm to 3:30 am (Fixed shift)

Fixed Saturday-Sunday Off

Office Address: Business@ Mantri, Vimanagar Off Nagar road, ahead of phoenix mall
Landmark-Four point by Sheraton

Interview Time: 5pm-10pm (Monday –Friday)