MANAGER OPERATIONS

  • Pune, MAHARASHTRA
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Education

Graduates, Post graduate from any stream will be eligible

Eligibility Criteria

  • Fluent Verbal and Written Communication skills in English
  • Resilient resource management skills
  • Basic IT know-how i.e. understanding application of Information Technology
  • Prior inside sales/marketing experience will be an added advantage
  • Flexible to work in a 24X5 environment
  • Structured thought process
  • Self-driven
  • Advance excel knowledge will be Add on
  • Candidate should be well versed with excel formulas
  • Should be comfortable working for a night shift
  • Should be good with excel reports
  • Ability to work in Multi-cultural environments
  • Metrics driven

Job Responsibilities

  • Accomplishing Productivity Targets with SLA Adherence
  • Managing multiple teams with 100+ resources
  • Ensure smooth operations management
  • Responsible for P&L accountability
  • Developing resilient client relationship
  • Knowledge management, close procedures adherence, compliance adherence, reporting
  • Exceptional Team management skills
  • Motivational along with strong work ethics to drive productivity
  • Managing internal and external stakeholders
  • Handling Team leads, Mentors
  • Overseeing daily monthly weekly workload and managing it
  • Strategizing and executing Work force management

Interview Details

Job Timings – 6:30 pm to 3:30 am (Fixed shift)

Fixed Saturday-Sunday Off

Office Address: Business@ Mantri, Vimanagar Off Nagar road, ahead of phoenix mall
Landmark-Four point by Sheraton

Interview Time: 5pm-10pm (Monday –Friday)

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