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.privacy policy

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***By using any of Flexisales Services, you consent to the terms of the Privacy Policy below***

If you have questions or concerns regarding this statement, please contact Flexisales Support at contact@flexisales.com
Please list in the Subject Line Privacy Policy

General

By reference, this Privacy Policy is incorporated into and is subject to any and all agreements entered into with Flexisales Inc. and its affiliates (collectively, “Flexisales”, or “we”, “us”, “our”). Your use of the Website and any information you provide to us via the Website or through other official Flexisales channels remains subject to this Privacy Policy, as well as any other governing Flexisales policies. We are committed to safeguarding the privacy of all our Users.

This Privacy Policy outlines important information regarding the use and disclosure of all User information provided to Flexisales Website. It applies to all information collected about you by Flexisales, and describes, among other things, the types of information collected about you when you visit our website, how your information may be used and when it may be disclosed, how you can control the use and disclosure of your information, and how your information is protected. We use cookies on our website to collect your information.

Flexisales provides this Privacy Policy to help Users make an informed decision as to whether to use or continue using this Website and avail of our services.

In this Privacy Policy, we will be elaborating on the following areas;

    1. Commitment
    2. Policy Changes
    3. Collected Information
    4. Information Uses
    5. Consent to Processing and Transfer of Information
    6. Disclosure of Information
    7. Data Security Precautions & Retention
    8. Updating Personal Information
    9. Transfer of Rights
    10. Do California Residents have Specific Privacy Rights
    11. COPPA (Children Online Privacy Protection Act)
    12. GDPR Privacy
    13. Links to Other Websites
1. Commitment :

Flexisales is committed to protecting the privacy of the companies and individuals (“Users”) that use our services & website and the information they provide to us. You can visit the Flexisales website without revealing your identity. We clarify that you are not obliged to provide us Personal Information beyond the limited data we need to provide our services. In addition, we do not require you to provide “sensitive personal data” to use our services.

2. Policy Changes:

We reevaluate this policy on an ongoing basis based on feedback from our users and to ensure compliance to all evolving international standards. Flexisales reserves the right to update this privacy policy from time to time by publishing a new version on our website. We will post a notification of any privacy policy changes by posting a notice on our website.

3. Collected Information

Flexisales may collect personal information and data including, but not limited to, application and Website usage data, file transfer and viewing data, email and personal contact information, and other identifiable information provided to us by our Users. Flexisales may use technological means for tagging and tracking data including, but not limited to, harmless cookies, clear .GIFs, and other technologies to correlate data.

Our purpose in collecting information is to help us provide you with better service, such as notifications about our services and new internal opportunities available, or other relevant content delivered through targeted advertising. We will not willfully disclose any identifiable information about you to any third party without first receiving your explicit permission, as explained in this privacy statement.

We collect the following information that identifies you: your name and email address, when you choose to provide it to us for example, by sending us a message on our contact us page or through our career’s page.

We may also receive this information when you provide it to us via email on our email address available online and through our website. We may receive business profile information about you, such as your industry, company size and job title from other sources, and add it to the information we hold about you. Flexisales may collect information from other sources to help us correct or supplement our records and improve the quality or personalization of our service to you. We work closely with third parties (for example, business partners, service providers, sub-contractors) and may receive information about you from them. Further, and in order to provide the services and improve our website, we may engage the services of third-party vendors. In the process of supplying services to Flexisales, these third-party vendors may need to collect Personal Information about you.

If you do not want your Personal Information collected, please do not submit it.

Specifically, but not limited to, the following information is collected:

    • Cookies: Cookies, a harmless small text file containing a string of alphanumeric characters, are deployed to your computer so as to uniquely identify your presence and use. Flexisales may use session cookies and persistent cookies for the purpose of tracking various important data. Use of these cookies can also help to speed your access to the Website as they serve as 'reminders' as to who you are to our programming. While we recommend that you allow these cookies to perform their tasks, you may adjust your computer's settings to restrict or refuse them. Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies. We do not link the information we store in cookies to any personally identifiable information you submit while on our site.

    • Clear .GIFs: Flexisales may choose to utilize "clear .GIFs" to track the online usage patterns of our Users in a non-personally identifiable manner. Additionally, Flexisales may also use clear .GIFs in HTML-based emails dispatched to Users so as to track which emails are being opened by the recipients. This act helps Flexisales to determine active and inactive email addresses.

4. Information Uses

Flexisales may use the information we obtain and collect about and from you for a number of business purposes, including for example, to: provide promotional content regarding our services or related content based on a user’s interests identified or shared; verify your profile information; deliver targeted advertising; improve the website for internal business purposes; and for purposes we disclose at the time you provide your Personal Information.

By providing information to us, you acknowledge that we operate in the US and you agree to permit us to transmit and use your user Information anywhere necessary, including across international boundaries, to provide you with Services that shall be subject to the terms and conditions stated in this Privacy Policy. We clarify that Flexisales operates on a global basis and may transfer data to countries that may have data protection laws that differ from those of your country. We will take all necessary precautionary actions to ensure that when the data is transferred to such countries, it will be done so in compliance to security protocols appropriate to the sensitivity level of the data or information being transferred.

5. Consent to Processing and Transfer of Information

The website and facilities that maintain the data we hold, are operated in the United States and other countries outside of the United States. Given that we are an international business, our use of your information necessarily involves the transmission of data on an international basis. If you are located in the European Union, Canada or elsewhere outside of the United States, please be aware that information we collect may be transferred to and processed in the United States. By using the website, or providing us with any information, you consent to the collection, processing, maintenance and transfer of such information in and to the United States and other applicable territories in which the privacy laws may not be as comprehensive as or equivalent to those in the country where you reside and/or are a citizen.

6. Disclosure of Information

Flexisales will not rent or sell your Personal Information to others but may disclose personal information with third-party vendors and service providers that work with Flexisales. We will only share personal information to these vendors and service providers to help us provide a product or service to you. Examples of third parties we work with are call center operators, servicers, information processors and data appending companies. These third parties only have access to personal information necessary for them to complete their service.

Flexisales provides personally identifiable and non-personally identifiable information on Users to subsidiaries, affiliated companies, and other businesses or persons for the purpose of processing such information on behalf of Flexisales. We may disclose your Personal Information to any member of our group of companies (this includes our subsidiaries, our ultimate holding company and all its subsidiaries) insofar as reasonably necessary for the purposes, and on the legal bases, set out in this Privacy Policy. At all times, these parties are required to agree to process such information in compliance with this Privacy Policy, and we deploy reasonable efforts to limit their use of such information.

Flexisales reserves the right to disclose personally identifiable and/or non-personally identifiable information that is believed, in good faith, to be appropriate or necessary for the purpose of enforcing the Flexisales Terms of Service, or other governing Flexisales policies. Other causes of release of data may be due to, but not limited to: (i) taking precautions against liability issues; (ii) to assist government enforcement agencies; (iii) to investigate and defend Flexisales against third party claims or allegations; (iv) to protect the security or integrity of the Website and/or Services; and/or (v) to protect the rights, property, or personal safety of Flexisales, Users of the Website, or others.

Flexisales does not share personally identifiable information with other non-affiliated third party companies for their commercial use or marketing use without your consent, except as part of Services.

Flexisales does share non-personally identifiable information, such as anonymous User data and traffic data, with interested third parties to assist them in understanding the usage patterns and trends analysis for certain content, advertisements, promotions, services, and/or functionality of the Website.

Flexisales may release any information available if required to do so by law, or in the good faith belief that such action is necessary to comply with law or the powers of government enforcement agencies. We will share your Personal Information outside of Flexisales if we have a good faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:

  • Meet any applicable law, regulation, legal process or enforceable governmental request.
  • Enforce applicable Terms of Service, including investigation of potential violations.
  • Detect, prevent or otherwise address fraud, security or technical issues.
  • Protect against harm to the rights, property or safety of Flexisales, our Users or the public as required or permitted by law.
7. Data Security Precautions & Retention

Flexisales takes precautions to protect data and information under its control from misuse, loss or alteration. Flexisales security measures include industry-standard technology and equipment to help protect your information, and Flexisales maintains security measures to allow only the appropriate personnel and contractors access to your information. Unfortunately, no system can ensure complete security, and Flexisales disclaims any liability resulting from use of the Platform or from third party hacking events or intrusions. We will retain your Personal Information as needed to provide you with our services. This includes the Personal Information you or others have provided to Flexisales and the data generated or inferred from your use of our services. Notwithstanding any other provisions, Flexisales may retain your Personal Information where such retention is necessary for compliance with a legal obligation.

8. Updating Personal Information

Upon request, we will provide you with information about whether we hold, or process on behalf of a third party, any of your personal information. To request this information please contact us at contact@flexisales.com

If you wish to verify, correct, or update your Personal Information collected through the website, you may contact us at contact@flexisales.com.

We will respond to your request within a reasonable timeframe.

9. Transfer of Rights

Should Flexisales be acquired, in part or whole, or merged, Flexisales reserves the right, in any of these circumstances, to transfer or assign the information collected, during the due course of business, from Users of the Website. This information may be held as part of any such acquisition, merger, sale, or other change of control or business entity status.

Personal information including for example user name, address, company name, telephone number, demographic information, buying information, other data and e-mail address, will be transferred to the new owner.

10. Do California Residents have Specific Privacy Rights?

In Short: Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information.  

Under this Privacy Policy, and by law if You are a resident of California, You have the following rights:

The right to notice. You must be properly notified which categories of Personal Data are being collected and the purposes for which the Personal Data is being used.

The right to access / the right to request. The CCPA permits You to request and obtain from the Company information regarding the disclosure of Your Personal Data that has been collected in the past 12 months by the Company or its subsidiaries to a third-party for the third party's direct marketing purposes.

The right to say no to the sale of Personal Data. You also have the right to ask the Company not to sell Your Personal Data to third parties. You can submit such a request by visiting our Do Not Sell My Personal Information section or web page.

The right to know about Your Personal Data. You have the right to request and obtain from the Company information regarding the disclosure of the following:

  • The categories of Personal Data collected
  • The sources from which the Personal Data was collected
  • The business or commercial purpose for collecting or selling the Personal Data
  • Categories of third parties with whom We share Personal Data
  • The specific pieces of Personal Data we collected about You
  • The right to delete Personal Data. You also have the right to request the deletion of Your Personal Data that have been collected in the past 12 months.
  • The right not to be discriminated against. You have the right not to be discriminated against for exercising any of Your Consumer's rights, including by:
    • Denying goods or services to You
    • Charging different prices or rates for goods or services, including the use of discounts or other benefits or imposing penalties
    • Providing a different level or quality of goods or services to You
    • Suggesting that You will receive a different price or rate for goods or services or a different level or quality of goods or services.
    • Exercising Your CCPA Data Protection Rights
    • In order to exercise any of Your rights under the CCPA, and if you are a California resident, You can email or call us or visit our Do Not Sell My Personal Information section or web page.

The Company will disclose and deliver the required information free of charge within 45 days of receiving Your verifiable request. The time period to provide the required information may be extended once by an additional 45 days when reasonable necessary and with prior notice.

Do Not Sell My Personal Information

We do not sell personal information. However, the Service Providers we partner with (for example, our advertising partners) may use technology on the Service that “sells” personal information as defined by the CCPA law.

If you wish to opt out of the use of your personal information for interest-based advertising purposes and these potential sales as defined under CCPA law, you may do so by following the instructions below.

Please note that any opt out is specific to the browser You use. You may need to opt out on every browser that you use.

Website

You can opt out of receiving ads that are personalized as served by our Service Providers by following our instructions presented on the Service:

  • From Our “Cookie Consent” notice banner
  • Or from Our “CCPA Opt-out” notice banner
  • Or from Our “Do Not Sell My Personal Information” notice banner
  • Or from Our “Do Not Sell My Personal Information” link

The opt out will place a cookie on Your computer that is unique to the browser You use to opt out. If you change browsers or delete the cookies saved by your browser, you will need to opt out again.

Mobile Devices

Your mobile device may give you the ability to opt out of the use of information about the apps you use in order to serve you ads that are targeted to your interests:

  • "Opt out of Interest-Based Ads" or "Opt out of Ads Personalization" on Android devices
  • "Limit Ad Tracking" on iOS devices

You can also stop the collection of location information from Your mobile device by changing the preferences on your mobile device.

11. COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under 13, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation's consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

We also may limit how We collect, use, and store some of the information of Users between 13 and 18 years old. In some cases, this means We will be unable to provide certain functionality of the Service to these users.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.

12. GDPR Privacy

Legal Basis for Processing Personal Data under GDPR

We may process Personal Data under the following conditions:

  • Consent: You have given Your consent for processing Personal Data for one or more specific purposes.
  • Performance of a contract: Provision of Personal Data is necessary for the performance of an agreement with You and/or for any pre-contractual obligations thereof.
  • Legal obligations: Processing Personal Data is necessary for compliance with a legal obligation to which the Company is subject.
  • Vital interests: Processing Personal Data is necessary in order to protect Your vital interests or of another natural person.
  • Public interests: Processing Personal Data is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Company.
  • Legitimate interests: Processing Personal Data is necessary for the purposes of the legitimate interests pursued by the Company.

In any case, the Company will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

Your Rights under the GDPR

The Company undertakes to respect the confidentiality of Your Personal Data and to guarantee You can exercise Your rights.

You have the right under this Privacy Policy, and by law if You are within the EU, to:

  • Request access to Your Personal Data. The right to access, update or delete the information We have on You. Whenever made possible, you can access, update or request deletion of Your Personal Data directly within Your account settings section. If you are unable to perform these actions yourself, please contact Us to assist You. This also enables You to receive a copy of the Personal Data We hold about You.
  • Request correction of the Personal Data that We hold about You. You have the right to to have any incomplete or inaccurate information We hold about You corrected.
  • Object to processing of Your Personal Data. This right exists where We are relying on a legitimate interest as the legal basis for Our processing and there is something about Your particular situation, which makes You want to object to our processing of Your Personal Data on this ground. You also have the right to object where We are processing Your Personal Data for direct marketing purposes.
  • Request erasure of Your Personal Data. You have the right to ask Us to delete or remove Personal Data when there is no good reason for Us to continue processing it.
  • Request the transfer of Your Personal Data. We will provide to You, or to a third-party You have chosen, Your Personal Data in a structured, commonly used, machine-readable format. Please note that this right only applies to automated information which You initially provided consent for Us to use or where We used the information to perform a contract with You.
  • Withdraw Your consent. You have the right to withdraw Your consent on using your Personal Data. If You withdraw Your consent, We may not be able to provide You with access to certain specific functionalities of the Service.

Exercising of Your GDPR Data Protection Rights

You may exercise Your rights of access, rectification, cancellation and opposition by contacting Us. Please note that we may ask You to verify Your identity before responding to such requests. If You make a request, We will try our best to respond to You as soon as possible.

You have the right to complain to a Data Protection Authority about Our collection and use of Your Personal Data. For more information, if You are in the European Economic Area (EEA), please contact Your local data protection authority in the EEA.

13. Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Last updated on 18 Mar 2024